Fair Lending for the Frontline Staff

Gaye DeCesare

With 35 years of experience in the credit union industry, Gaye has knowledge of and practical experience in almost every area of credit union operations. Specializing primarily in compliance for more than 25 years, she served on the NAFCU Compliance Standards and Practices Commission that developed the NCCO certification program and is a founding member of both the Capital Area Compliance Roundtable and regional BSA Compliance Roundtable. Needless to say, Gaye is an incredible resource for credit unions.

Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE) when the programs were introduced in 1997 and 2000, respectively. Gaye is a current member of Global Women’s Leadership Network (GWLN), which connects and empowers credit union women from around the world.

Gaye has been a featured speaker at national trade association conferences, as well as numerous state league events. She has a degree from Gettysburg College.

Your member-facing staff can make or break your fair lending compliance program, but they are often left out of "lending" training. This session will focus on how your front line can engage members and sell loans without violating fair lending laws. This session covers the regulations that deal with fair lending - Regulation B, Regulation C, and the Fair Housing Act - as well as "best practices" highlighted by the NCUA.

Covered Topics

Types of discrimination
Information that can be requested and/or used in consideration of a loan application
Information that cannot be requested and/or used in consideration of a loan application
Fair lending pitfalls

Who Should Attend?

Front-line Lending Staff, Loan Officers, Loan Underwriters, and Compliance Officers will all benefit from attending this webinar.

Fair Lending for the Frontline Staff

Covered Topics

Who Should Attend?

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