Electronic Banking Compliance: Electronic Services Risk Mitigation

Gaye DeCesare

Gaye DeCesare joined CU Service Network as Vice President of Compliance in April, 2017, with the company’s acquisition of COMPASS 4 CUs. She had served as the President/CEO of that organization since its inception in 2010. Prior to that, she held positions with Belvoir Federal Credit Union (2005-2015) and State Department Federal Credit Union (1984-2005).

Specializing primarily in compliance for more than 25 years, she served on the NAFCU Compliance Standards and Practices Commission that developed the NCCO certification program and is a founding member of both the Capital Area Compliance Roundtable and regional BSA Compliance Roundtable. Gaye is also a current member of Global Women's Leadership Network (GWLN), which connects and empowers credit union women from around the world.

Gaye was among the first in the nation to earn the designations of NAFCU Certified Compliance Officer (NCCO) and CUNA Credit Union Compliance Expert (CUCE) when the programs were introduced in 1997 and 2000, respectively. In addition to holding NCCO and CUCE designations, she is also a certified Bank Secrecy Act Compliance Specialist (BSACS).

Gaye is a nationally-known speaker, having presented to credit union organizations at the federal, state and local levels.

This session will begin with an overview of the many risks credit unions must consider when offering electronic banking services and the need for comprehensive risk assessments and risk mitigation strategies. We'll review the specific consumer liability provisions of applicable regulations and required actions when investigating alleged errors under Regulation E.

This is part of a 2-part webinar series on Electronic Banking Compliance. To view or purchase the entire series, click here.

Covered Topics

Transactional, operational, compliance, and legal risks
Regulation E consumer liability
Error resolution procedures
Risk mitigation practices

Who Should Attend?

Compliance Officers, CEOs, Electronic Services Managers, Operations Managers, and Risk Managers will all benefit from this webinar.

Covered Topics

Who Should Attend?

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