10 Key Criteria Loan Officers Should Focus On

Today, most Credit Unions are looking for ways to grow their loan portfolios, while ensuring that new loans reflect the Credit Union’s quality and performance standards, and members’ borrowing needs are met. 

This means that loan processes and loan expectations are not getting easier, especially for loan officers. Moreover, regulatory requirements for granting loans are becoming more numerous and complex. Both the lending process and loan officers must be in compliance with all existing and new regulations. Loan officers must be fully trained and competent with all aspects of lending, and it seems loan officers have more and more required of them to process a loan request and make a decision in a reasonable time frame – which is speeding up!

This session will discuss 10 key criteria that loan officers need to focus on to ensure that production needs, loan quality, regulatory compliance standards, member expectations, and borrowing needs are achieved.

Covered Topics:

    1. Meeting loan production standards: Finding ways to say “yes”
    2. Ensuring loan quality meets Credit Union requirements
    3. Timely and efficient loan decisoning: Don’t procrastinate!
    4. The foundation criteria of all loan decisioning
    5. Member communication
    6. Loan documentation
    7. Working smarter, not harder
    8. Team concepts
    9. Training and Regulatory knowledge
    10. Member intangibles and loyalty
    What is your Credit Union doing to assist Loan Officers with these challenges?

    Who Should Attend?

    Supporting your loans officers’ needs to constantly focus on and refresh themselves on key lending criteria can improve loan growth and loan portfolio quality, as well as enhance your Credit Union’s ability to meet members’ borrowing needs.