Employee engagement is a huge issue. Recent studies report that about 70% of employees are disengaged or even actively disengaged. And that's a problem - a big one.
Disengagement correlates with absenteeism, lower productivity, higher turnover, employee theft, safety issues, reduced quality, and (no surprise) lower profitability. Some estimates put the total cost of disengagement to American business at $500 billion a year. Yet, for all the talk about engagement and all the costs of disengagement, the overall engagement numbers have remained almost unchanged for well over a decade.
Does engagement matter? Absolutely. So, what do we need to do about it?
- Costs of disengagement
- Business math: CX<EX
- Common myths and misunderstandings about what engagement is and isn't
- Two questions you need to be asking about employee retention
- The link between culture and engagement
- Practical strategies for building engagement
Who Should Attend?
Managers, Supervisors, Human Resources professionals.
Please note: This site employs features that may cause unexpected behavior in older versions of Internet Explorer. If you experience a problem, try refreshing your screen. If this doesn't solve the problem, click on this link.
You may contact us by using the Online Chat button below.